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Privacy Policy

Effective Date: July 17, 2025

At MUMBO Kenya, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services—whether through our website, mobile applications, or other platforms.

1. Information We Collect

  • Personal Identification Information: Full name, email address, phone number, ID/passport number, address.
  • Financial Information: Bank details, payment history, M-Pesa transaction references.
  • Investment Activity: Amounts contributed, projects participated in, shareholding records.
  • Usage Data: IP address, browser type, pages visited, device information.
  • Media or Testimonials (with consent): Photos, videos, or quotes submitted voluntarily.

2. How We Use Your Information

  • Processing and managing your shareholder account.
  • Communicating updates, opportunities, and service notifications.
  • Enhancing and customizing your user experience.
  • Complying with legal and regulatory requirements.
  • Internal analytics and reporting.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Authorized service providers involved in processing payments or communications.
  • Legal and regulatory bodies, if required to comply with the law.
  • Affiliated partners involved in the execution of investment projects (only under confidentiality agreements).

4. Data Security

We implement strong security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

  • SSL encryption
  • Secure server environments
  • Access controls and authentication mechanisms
  • Regular data audits

5. Cookies and Tracking

We use cookies to improve your experience—such as remembering login details and customizing content. You can manage cookie preferences in your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or outdated information.
  • Request deletion of your data (where legally permissible).
  • Withdraw consent at any time (e.g., unsubscribe from emails).

To exercise these rights, contact us at privacy@mumbo.co.ke.

7. Data Retention

We retain your data as long as your account is active or as required to meet legal and contractual obligations. When no longer necessary, your data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors without verified parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page, and significant updates will be communicated to registered users via email.